Embassy Suites By Hilton San Juan - Hotel & Casino, San Juan

My stay at the hotel was quite enjoyable. The rooms were large, clean, and comfortable, although it was a bit disappointing that my room wasn't ready upon check-in. The service was top-notch, especially thanks to the helpful and friendly staff. The location was overall nice, with a great pool area for families, but it could use some better upkeep. The dining experience was good, with standard options available. The facilities, however, were under renovation which was a downside.

The hotel is situated in a lovely location, offering entertainment and drinks in the common areas. The rooms were equipped with various amenities, but cleanliness could have been better. Despite the room having a refrigerator, microwave, coffeemaker, and other essentials, there was a noticeable leak from the AC unit. The hotel is near a public beach, yet some areas require better maintenance. The dining options were somewhat limited, with sporadic availability of certain dishes. Overall, a decent stay with room for improvement in cleanliness and dining choices.

My stay at the hotel was overall pleasant. The rooms were clean and spacious, but the wait time for readiness was quite long, and the lack of a crib was inconvenient. The service had its ups and downs, with a mix of friendly and rude staff members. The location was convenient, just a short walk from a beautiful sandy beach. The dining options were decent, but not exceptional. The facilities were adequate, though there were some issues with cleanliness and maintenance.