Embassy Suites By Hilton San Juan - Hotel & Casino, San Juan
About the Hotel
Embassy Suites By Hilton San Juan - Hotel & Casino offers 3-star accommodations with a range of family-friendly amenities, including an outdoor pool with a waterfall and an on-site casino. Additional features include free
Rooms & Amenities
All suites at Embassy Suites By Hilton San Juan feature a
Dining Options
Dining options include
Leisure & Services
Recreational amenities include a
Business & Local Area
The hotel has
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Wind surfing
- Diving
- Snorkeling
- Hiking
Services
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Casino
- Sun terrace
- BBQ facilities
- Spa & wellness center
- Jacuzzi
- Massage
Room features
- Air conditioning
- Soundproofed rooms
- Sitting area
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Direct dial telephone
- AM/FM alarm clock
Location
Reviews and Ratings
My stay at the hotel was quite enjoyable. The rooms were large, clean, and comfortable, although it was a bit disappointing that my room wasn't ready upon check-in. The service was top-notch, especially thanks to the helpful and friendly staff. The location was overall nice, with a great pool area for families, but it could use some better upkeep. The dining experience was good, with standard options available. The facilities, however, were under renovation which was a downside.
The hotel is situated in a lovely location, offering entertainment and drinks in the common areas. The rooms were equipped with various amenities, but cleanliness could have been better. Despite the room having a refrigerator, microwave, coffeemaker, and other essentials, there was a noticeable leak from the AC unit. The hotel is near a public beach, yet some areas require better maintenance. The dining options were somewhat limited, with sporadic availability of certain dishes. Overall, a decent stay with room for improvement in cleanliness and dining choices.
My stay at the hotel was overall pleasant. The rooms were clean and spacious, but the wait time for readiness was quite long, and the lack of a crib was inconvenient. The service had its ups and downs, with a mix of friendly and rude staff members. The location was convenient, just a short walk from a beautiful sandy beach. The dining options were decent, but not exceptional. The facilities were adequate, though there were some issues with cleanliness and maintenance.